Polly2

Terms of Service

Last Updated: April 2026

1. Acceptance of Terms

Welcome to Polly2.com. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Laravelware.com Ltd., the operator of Polly2.com.

2. Description of Service

Polly2.com is a language learning platform that provides:

  • AI-powered language tutoring
  • Real-time translation services
  • Interactive language learning modules and games
  • Communication features with other language learners
  • Subscription-based premium features

3. Eligibility

You must be at least 13 years old to use our services. If you are under 18, you represent that you have your parent's or guardian's permission to use our services.

By using our services, you represent and warrant that:

  • You have the legal capacity to enter into these Terms
  • You will not use the service for any illegal purpose
  • Your use complies with all applicable laws and regulations

4. Account Registration

Creating an Account

To access certain features, you must register for an account by providing:

  • A valid email address
  • A secure password
  • Your name and language preferences

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

You may not:

  • Share your account with others
  • Use another person's account without permission
  • Create multiple accounts to circumvent restrictions

5. Subscription Plans and Payment

Subscription Tiers

We offer the following subscription tiers:

  • Free: Limited access with advertisements
  • Trial: Full access for a limited trial period
  • Premium Monthly: Full access billed monthly
  • Premium Annual: Full access billed annually at a discounted rate

Payment Terms

  • Payments are processed through Stripe
  • Subscription fees are charged in advance
  • All fees are in EUR (€) or USD ($) as displayed
  • Prices are subject to change with 30 days' notice
  • You authorize us to charge your payment method for recurring subscriptions

Automatic Renewal

Subscriptions automatically renew unless canceled before the renewal date. You can cancel anytime through your account settings.

Refund Policy

  • Trial subscriptions: No refunds for trial periods
  • Monthly subscriptions: Refunds within 7 days of initial purchase
  • Annual subscriptions: Pro-rated refunds within 30 days of initial purchase
  • No refunds for partial months or unused services

6. Promotional Codes and Sales Agent Program

We may offer promotional codes that provide discounts. Promotional codes:

  • Are subject to specific terms and conditions
  • May have expiration dates
  • Cannot be combined with other offers unless stated
  • Are non-transferable

Sales agents may earn commissions on referrals according to our Sales Agent Agreement.

7. User Content and Conduct

Your Content

You retain ownership of content you create (messages, translations, etc.). By using our services, you grant us a worldwide, non-exclusive license to use, store, and display your content to provide our services.

Acceptable Use

You agree NOT to:

  • Use our services for any unlawful purpose
  • Harass, abuse, or harm other users
  • Transmit spam, viruses, or malicious code
  • Attempt to gain unauthorized access to our systems
  • Collect user information without consent
  • Impersonate others or misrepresent your affiliation
  • Interfere with the proper functioning of our services
  • Use automated tools (bots, scrapers) without permission
  • Share inappropriate, offensive, or illegal content
  • Violate intellectual property rights

Content Moderation

We reserve the right to:

  • Monitor user content and communications
  • Remove content that violates these Terms
  • Suspend or terminate accounts for violations
  • Report illegal activity to authorities

8. Intellectual Property Rights

Our Property

All content, features, and functionality of Polly2.com, including:

  • Text, graphics, logos, images
  • Software and source code
  • AI models and algorithms
  • Design and user interface

are owned by Laravelware.com Ltd. and protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our services for personal, non-commercial use
  • Download content for personal learning purposes only

You may NOT:

  • Copy, modify, or distribute our content without permission
  • Reverse engineer or decompile our software
  • Remove copyright or proprietary notices
  • Use our trademarks or branding without authorization

9. Third-Party Services

Our services integrate with third-party services:

  • Google AdSense: Advertising (subject to Google's terms)
  • Stripe: Payment processing (subject to Stripe's terms)
  • AWS: Cloud hosting
  • Social media platforms: For sharing and authentication

We are not responsible for third-party services, and your use is subject to their respective terms and privacy policies.

10. Advertising

Free tier users will see advertisements powered by Google AdSense. By using our free services, you agree to:

  • The display of advertisements on our platform
  • Google's use of cookies for personalized advertising
  • Our Privacy Policy regarding advertising data collection

Premium subscribers do not see advertisements.

11. AI-Generated Content

Our AI language tutors generate responses automatically. While we strive for accuracy:

  • AI responses may contain errors or inaccuracies
  • AI responses are for educational purposes only
  • We do not guarantee the accuracy of translations or language advice
  • You should verify important translations with professional translators
  • We are not liable for decisions made based on AI-generated content

12. Communication Features

When using our chat and messaging features:

  • Messages are transmitted securely
  • We may monitor communications to ensure compliance with these Terms
  • You are responsible for your communications with other users
  • Report inappropriate behavior to: support@polly2.com

13. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains:

  • What data we collect
  • How we use your information
  • Your privacy rights
  • Cookie usage and advertising

Please review our Privacy Policy carefully.

14. Disclaimers and Limitations of Liability

Service Availability

We provide our services "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including:

  • Merchantability or fitness for a particular purpose
  • Uninterrupted or error-free service
  • Accuracy, reliability, or completeness of content
  • Freedom from viruses or harmful components

Limitation of Liability

To the maximum extent permitted by law, Laravelware.com Ltd. shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or goodwill
  • Service interruptions or data loss
  • Third-party content or services
  • Damages exceeding the amount paid by you in the last 12 months

Indemnification

You agree to indemnify and hold harmless Laravelware.com Ltd. from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your content or conduct
  • Your violation of any third-party rights

15. Account Termination

Your Right to Terminate

You may terminate your account at any time through your account settings. Termination does not entitle you to a refund except as stated in our refund policy.

Our Right to Terminate

We may suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent activity
  • Your account is inactive for an extended period
  • We discontinue our services

We will provide notice when reasonably possible, but may terminate immediately for serious violations.

Effect of Termination

Upon termination:

  • Your right to use our services ceases immediately
  • We may delete your account and data
  • You remain liable for any outstanding payments
  • Provisions that should survive termination remain in effect

16. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Sending email notifications to registered users
  • Displaying a notice on our platform

Your continued use after changes constitutes acceptance. If you do not agree to the modified Terms, you must stop using our services.

17. Modifications to Services

We reserve the right to:

  • Modify or discontinue features at any time
  • Change subscription pricing with 30 days' notice
  • Update our AI models and algorithms
  • Add or remove content and functionality

We will make reasonable efforts to maintain service quality, but we do not guarantee any specific features will remain available.

18. Dispute Resolution

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration, except:

  • Small claims court disputes
  • Intellectual property disputes
  • Injunctive or equitable relief

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

19. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Laravelware.com Ltd.

Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

Assignment

We may assign our rights and obligations under these Terms. You may not assign your rights without our prior written consent.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

20. Contact Information

For questions about these Terms, contact us at:

Polly2.com
Operated by: Laravelware.com Ltd.
Email: legal@polly2.com
Support: support@polly2.com
Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

21. Acknowledgment

By using Polly2.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for using Polly2.com!